Return windows & conditions: Due to hygiene and safety, opened or used cosmetics and fragrances cannot be returned unless defective. Unopened, unused products in original condition may be returned within 14 days of delivery for a refund or exchange.

How to start a return:

1. Email info@amirrah.com with your order number, reason for return, and photos if the item is damaged or defective.

2. Our team will confirm eligibility and provide a return authorization and shipping instructions.

3. Pack the item securely, include any return authorization, and ship it using the carrier specified.

Return shipping costs:

• If the return is due to our error (wrong item, damaged, defective), we will cover return shipping.

• If the return is for change of mind, the customer is responsible for return shipping unless otherwise stated.

Refund timeline: Once we receive and inspect the returned item, refunds will be processed within 7–10 business days to the original payment method. Shipping fees (original outbound shipping) are generally non-refundable unless the return is our fault.

Exchanges & replacements: If you received a defective or incorrect product, contact us and we’ll arrange a replacement as soon as possible.

Non-returnable items:

• Opened or used cosmetics, opened fragrances

• Sale/clearance items marked as final sale (unless defective)

Faulty products: If your product is faulty or damaged, contact info@amirrah.com with photos and a description. We’ll evaluate and offer a refund or replacement.